Customers & Guests
We’ve got to do things better, faster, and more efficiently. While we’re at it, let’s focus on corporatizing our structure. Surely there’s a streamlined mechanism in place to hit KPIs, track ROI, and maximize EBITDA. We…
Singing Ain’t Easy
Everybody has a bad day. This might be my favorite example. Stevie Nicks and Taylor Swift teamed up to sing Rhiannon at the 2010 Grammy Awards. Unfortunately, there’s this one note that’s tough to hit. It’s…
They’re Eating Pets!
You gotta feel bad for the people of Springfield, OH. Those pesky Haitian immigrants are eating dogs and cats! Can you believe it? Of course not. But do people believe it? Apparently so. Rarely do I…
Be Nice.
How many of you have worked in the corporate sector? You know, it’s the place where it’s all about the bottom line, driving revenue, and hitting those KPIs. Truth be told, it can be a pretty…
If You Can’t Laugh
There are things that just make you laugh. Others that make you scratch your head. Sometimes both. And then there’s this. I’ve got to wonder what Paul Simon felt when he saw this. And if he…
The Death of Idealism
Lately, as we march deeper into the nastiness of recession, I’ve seen those whom I consider good people become less than honorable. The fear of many things -mostly financial- has whittled away their sense of idealism,…